Appendix L

Statistics on Complaints, Notifications of Summons and Successful Prosecutions

 

 

Date Received

Subject

Status

Total no. followed up by ET in this month

Total no. followed up by ET since project commencement

Environmental complaints

14, 17 & 21 December  2012, 7 & 15 January 2013

EPD referred a complaint, from a resident at Ma Wo, about dust emission in construction site of the Tolo Highway widening construction works at Ma Wo. The complainant contacted the Contractor (Gammon Construction Ltd.) on 14 December 2012 and the Contractor promised that water-spraying would be provided at the entrance of the construction site. Although the complainant waited for 5 hours, no water-spraying was provided by the Contractor. Fugitive dust was generated and caused serious nuisance to the complainant¡¦s dwelling.

 

Subsequently, the complainant made another call on 17 December 2012 saying that an EPD personnel contacted him in the morning on 17 December 2012. However, still no water-spraying was provided by the Contractor in the construction site on 17 December 2012. Fugitive dust generated overwhelmed the entrance of complainant¡¦s dwelling. The complainant thereby requested the EPD to follow-up and reply the complainant as soon as possible.

 

Afterwards, the complainant also made other call on 21 December 2012 strongly complaining that there are no water-spraying provided in the construction site as requested by EPD and caused continuous dust nuisance to the complainant.

 

Afterward, the complainant made a call on 7 January 2013 complained about dust emission from construction site of the Tolo Highway widening construction works at Ma Wo and cause nuisance, pollution problem have been observed over two years and the condition were most serious specially on Saturday and Sunday. The Complainant requested EPD and the Contractor to follow-up.

 

In addition, the complainant made another call on 15 January 2013 complained that the odour from asphalt paving works in the construction site nearby the complainant¡¦s dwelling at Ma Wo and caused serious nuisance. The complainant requested reply and follow-up.

Closed

3

29

11 January 2013

EPD referred a noise complaint from a resident of Ha Wun Yiu. According to complainant ¡§C¡¨, the complainant¡¦s dwelling located at Ha Wun Yiu Village was very close to Tolo Highway. The complainant expressed that the road surface of Tolo Highway was uneven. When heavy vehicle passed through the road, strong sound and noise, like explosion, were produced. The noise seriously affected the complainant. Although the complainant had complained this issue to Highways Department before, noise barriers were still not installed and no improvement was observed. The complaint requested follow-up.

 

Closed

28 January 2013

Highway referred a water complaint from a citizen regarding muddy water discharged from construction site nearby Tai Wo Estate to Lam Tsuen River on 26 January 2013 and contaminated the river water, the contaminated river water would pass flow to Tolo harbour.

 

The complaint was under investigation in January 2013 and will be followed-up in the next reporting month (February 2013)

Notification of summons

-

-

-

0

0

Successful Prosecutions

-

-

-

0

0